Privacy Policy

Sirnex Tech (ABN 32 643 053 704) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and store your personal information when you visit sirnex.com.au or engage our services.

We may collect the following personal information: • Name and contact details (email address, phone number if provided) • Company or business name • Information you provide through our contact form, including the nature of your enquiry • Technical information such as IP address, browser type and pages visited (via analytics) • Any other information you choose to provide when communicating with us We only collect information that is necessary to provide our services or respond to your enquiries.

We use your personal information to: • Respond to your enquiries and provide quotes • Deliver the IT services you have engaged us for • Send service-related communications (invoices, project updates) • Improve our website and services • Comply with legal and regulatory obligations We will not use your information for unsolicited marketing without your consent.

We do not sell, trade or rent your personal information to third parties. We may share your information with: • Service providers who assist us in operating our business (e.g. email delivery via Resend, website hosting via Vercel) — these providers are bound by confidentiality obligations • Professional advisers such as accountants or lawyers where required • Law enforcement or government agencies where required by law Where we disclose information to overseas service providers (e.g. cloud platforms), we take reasonable steps to ensure your information is treated in accordance with Australian privacy standards.

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access and disclosure. Your information may be stored on secure cloud servers located in Australia or overseas (including the United States). We use industry-standard security practices including encryption and access controls. We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Our website may use cookies and similar technologies to improve your browsing experience and analyse site usage. You can control cookie settings through your browser. We may use analytics tools to understand how visitors use our website. This data is collected in aggregate and does not personally identify you.

You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate, out of date or incomplete. To make a request, please contact us at hello@sirnex.com.au. We will respond within a reasonable timeframe and at no charge.

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us at hello@sirnex.com.au. We will respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

We may update this Privacy Policy from time to time. The current version will always be available at sirnex.com.au/privacy. Continued use of our website following any changes constitutes your acceptance of the updated policy.

For any privacy-related questions or requests, please contact: Sirnex Tech ABN: 32 643 053 704 Perth, Western Australia Email: hello@sirnex.com.au Website: sirnex.com.au